Privacy Policy

Introduction

805 HVAC Pro ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in connection with our HVAC services in Thousand Oaks and the 805 area.

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy. This policy should be read in conjunction with our Terms of Service and does not supersede any written warranties provided with specific equipment or services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number, address)
• Service requests and inquiries
• Payment information for services rendered
• Property information relevant to HVAC services

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including IP address, browser type, pages visited, and time spent on our site through cookies and similar technologies. For detailed information about our use of cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our HVAC services (subject to the limitations in our Service Disclaimer)
• To communicate with you about appointments, service updates, and support
• To process payments and manage billing
• To send you marketing communications (with your consent)
• To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in providing our services
• Legal Requirements: When required by law or to protect our rights and safety
• Consent: When you have given us explicit consent to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Additional security limitations and disclaimers can be found in our Service Disclaimer.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications

California residents may have additional rights under the California Consumer Privacy Act (CCPA). For detailed information about these rights, please see our CCPA Compliance page. To exercise these rights, please contact us at the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser, but disabling cookies may affect website functionality.

We use Google Analytics and Google Tag Manager to analyze website usage and improve our services. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on. For comprehensive information about our cookie usage, types of cookies we use, and how to manage your preferences, please refer to our detailed Cookie Policy.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy. Material changes may also require updates to our Terms of Service.